Webowow payment, discounts and allowances, product, purchase, return, Hot WareHouse

Payment at the price of the product are made by users through the WebOWow.com “Hot WholeSale” website (“Website”) are governed by the conditions (“The Conditions”) described below. The purchase of products (“Product”) through WebOWow.com “Hot WholeSale” implies the full acceptance and without reservations by the user of the following conditions of purchase. These Conditions do not cover the sale of the WebOWow.com “Hot Ware-house” Products by third parties outside the WebOWow.com “Hot WholeSale”‘s Website.

Data of the service provider of the Information Society, owner of the WebOWow.com “Hot WholeSale”‘s Website:

  • Owner: H. M. Gleitman.
  • Address: 15 Balcombe Rd, Mentone,  Victoria,  Australia 3194
  • Email: we@WebOWow.com “Hot WholeSale”

Read these Conditions carefully before placing an order for any “Product” on the WebOWow.com “Hot Ware-house” “Website”. If you do not accept these Conditions, you can not place an order for any Product on the WebOWow.com “Hot WholeSale” Website. You can print a copy of these Conditions for future reference.

1. Information about, payment and modification of offers

WebOWow.com “Hot WholeSale” can modify at any time the conditions or offers published on WebOWow.com “Hot Ware-house”‘s website (price of the product of the product, products, promotions, and other commercial and service conditions). But the modifications will not affect in any case the purchases already made by the WebOWow.com “Hot Ware House” users.

The names and brands of, price of the products and manufacturers are used only for identification purposes. All photos, descriptions and price of the product of the product are not contractual.

Special offers, promotions or discounts will be valid until the indicated date or until the end of the indicated number of stocks. As well as the price of the product of the product indicated at the time of consulting the WebOWow.com “Hot WholeSale”‘s Website.

2. How can I make my payment on the web?

The purchase of WebOWow.com “Hot Ware-house”, price of the products by the user is carried out and perfected by following the purchase procedure described in this section. By purchasing WebOWow.com “Hot WholeSale” products, you agree that communications with WebOWow.com “Hot Ware House” is primarily through electronic means.

To proceed to make a purchase on the WebOWow.com “Hot WholeSale” website you should only follow the following steps:

In order to make purchases through the WebOWow.com “Hot WholeSale” website does not require prior registration as a user.
To make a purchase, you must add the products that interest you in your “shopping cart”.
Once you have filled your cart with all the products you want to buy, the purchase is finalized.
To close the purchase WebOWow.com “Hot Ware House” you have to finalize the purchase and proceed to the payment of the amount of the products purchased through the payment gateway.
The purchase will be perfected at the moment in which the user receives the order confirmation by email, which will reflect in detail the products that he has purchased and the present conditions.

3. Price of the products. Taxes and customs

The price of the product that appears indicated at all times next to the WebOWow.com “Hot WholeSale” products includes taxes.

If there is a typographical error in any of the price of the product of the product shown and if any user had made a purchase decision based on that error, WebOWow.com “Hot WholeSale” will notify you of this incident immediately and the user will have the right to rescind your purchase without any cost on your part.

The price of the product of the product includes the shipping and transport costs.

WebOWow.com “Hot Ware House” will not be responsible for the payment any expense, rate or customs duty for the import of the product.

4. What are the shipping and transport payments?

a) Where does WebOWow.com “Hot WholeSale” ship?
WebOWow.com “Hot WholeSale” ships worldwide.

b) In what term will you receive your order?

The usual delivery period ranges between 10 and 40 days from receipt of the order confirmation.

If the item is not in stock, and can not be delivered within time WebOWow.com “Hot WholeSale” will notify you of the estimated time for your request and you can change it for another item if you wish or request a refund.

These terms are indicative and WebOWow.com “Hot WholeSale” reserves the right to delay them for reasons unrelated to the company. In any case, WebOWow.com “Hot WholeSale” will always try to shorten delivery times to the minimum times in order to ensure fast and efficient receipt of orders.

The deadlines agreed for the delivery of the product are understood without prejudice to the delays that may be caused by force majeure.

c) What do I have to do in case of delay or error in the shipment or delivery?

In case of delay, error in delivery or lost product, please contact us as soon as possible. WebOWow.com “Hot WholeSale” will contact the logistics company to initiate an investigation and resolve the incident as soon as possible. WebOWow.com “Hot WholeSale” will make all the efforts that are within WebOWow.com “Hot WholeSale”‘s reach, during the necessary time and in the maximum term of 24-36 hours WebOWow.com “Hot WholeSale” will contact the user and WebOWow.com “Hot WholeSale” will give him a solution or WebOWow.com “Hot WholeSale” will send him a new identical package without costs.

The user will have the right to terminate the contract and to pay the amount of the product and the shipment if WebOWow.com “Hot WholeSale” does not deliver within the agreed period and the conditions established in article 66.bis of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

d) What is the amount of the shipping payment?

The amount of shipping costs is included in the price of the product of the product on the shopping cart  page.

e) Where will I receive the order?

The products will be delivered to the address indicated by the user in the order form.

The delivery will be made through the transport companies chosen by WebOWow.com “Hot WholeSale”

If the user is absent at the time of delivery of the order, the transport company will contact you to arrange a new delivery.

WebOWow.com “Hot WholeSale” will track the delivery of the order.

5. Payment method

a) What forms of payment can I use?
The products can be paid by card through the payment platform card bank (Visa, Mastercard and American Express) and PayPal service.

b) Is the card payment system safe?

This system is completely confidential and secure and the data can not be seen by third parties. WebOWow.com “Hot WholeSale” does not save data of the payments made by WebOWow.com “Hot WholeSale”‘s users. The information will be provided directly to the payment platform of the bank.

6. How are the bills?

The user accepts that the invoices of the purchases of the products are sent electronically and sent by e-mail. You can request a copy of the invoice by sending an email to we@WebOWow.com “Hot WholeSale”

7. Return

a) How long do I have to cancel the purchase or decide to return a product?
The user will have a period of three calendar days maximum to decide to return the “Product” from the date of receipt without incurring a penalty or any expense, except for the cost of sending the return and without the need for justification.

The withdrawal period will expire 3 calendar days from the day of receipt of the product by the user or an authorized third party.

b) How can I desist from the purchase?

If you want to return the product or cancel the purchase, you must notify us of your decision immediately by sending an email to we@WebOWow.com “Hot WholeSale”

c) What are the requirements for exercising the right of withdrawal?

If the user decides to cancel his purchase once the order arrives, he will have to be responsible for the original shipping costs in the case of existing and the shipping costs for the return.

The user can return the products by mail, contact WebOWow.com “Hot WholeSale” for more information by sending an email to we@WebOWow.com “Hot WholeSale”

In case of withdrawal on your part, WebOWow.com “Hot WholeSale” will refund all the payments received from you. But for this you must return or deliver directly the products (shipping costs are at your expense), without any undue delay and, in any case, no later than within 3 calendar days from the date you notify us his decision to withdraw. The withdrawal period will be considered fulfilled if you make the return of the goods before the corresponding term has ended.

d) How is the refund made?

WebOWow.com “Hot WholeSale” will refund the amount of the product using the same means of payment used by you at the time of payment, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a consequence of the refund within a maximum period of 14 calendar days from the date on which you informed us of the withdrawal.

In the event that the order has been delivered WebOWow.com “Hot WholeSale” can retain the refund until WebOWow.com “Hot WholeSale” have received the products, or until you submit proof of the return of the same. When returning a “Product”, WebOWow.com “Hot WholeSale” recommends that you obtain a proof of your shipment of it.

For the return of the product it is necessary that it has not been used and abused and kept WebOWow.com “Hot WholeSale”‘s seal or original packaging intact. Packs will not be accepted in which any type of sticker, adhesive paper or similar has been stuck by the user. WebOWow.com “Hot WholeSale” reserve the right to refuse a full refund payment, if the returned “Product” has suffered damage.

If the return occurs because the user considers that the “Product” is defective and wishes to return the amount paid, it also has fourteen working days for its return from the receipt of the product. The refund in this way does not limit the rights that can assist you in accordance with the product warranty established by the regulations of consumers and users.

8. Legal guarantee

The products sold by WebOWow.com “Hot WholeSale” are covered by the legal guarantee of 1 year from the delivery of new products by the seller, in accordance with the provisions of the regulations of consumers and users.

WebOWow.com “Hot WholeSale” does not cover defects caused by misuse, negligence or improper handling. The “Products” sold on the WebOWow.com “Hot WholeSale” Website are intended solely for the use described in the specifications of each product.

10. Claims and attention to the consumer and user

If you are not happy with your product, please inform WebOWow.com “Hot WholeSale” at the following address: 15 Balcombe Rd, Mentone,  Victoria,  Australia 3194 or at the following e-mail we@WebOWow.com “Hot WholeSale”

You can submit any type of claim at the following address we@WebOWow.com “Hot WholeSale”

In addition, WebOWow.com “Hot WholeSale” have official complaint forms available to the WebOWow.com “Hot WholeSale” customers and users. You can request them in the e-mail we@WebOWow.com “Hot WholeSale”

11. Cause of force majeure

WebOWow.com “Hot WholeSale” will not be responsible for any breach or delay in the fulfillment of any of the assumed obligations, when the same is due to events that are out of WebOWow.com “Hot WholeSale”‘s reasonable control (“Cause of Force Majeure”).

Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond WebOWow.com “Hot WholeSale”‘s reasonable control such as a) Strikes, lockouts or other measures of claim; b) Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or war preparations; c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster; d) Impossibility of use of means of transport; Impossibility of the use of telecommunications systems; and e) Acts, regulations or governmental restrictions.

The obligations derived from the present conditions will be suspended during the period of Force Majeure and the term will be extended to comply with said obligations for a period of time equal to the duration of the Force Majeure Event and WebOWow.com “Hot WholeSale” will put all reasonable means for the end of the period. Cause of Force Majeure or find a solution that allows us to fulfill WebOWow.com “Hot WholeSale”‘s obligations despite the Cause of Force Majeure.

13. Applicable legislation and competent courts

Contracts for the purchase of Products through the WebOWow.com “Hot WholeSale” Website and disputes or claims arising from them or that relate to their purpose or celebration (including litigation or non-contractual claims) shall be governed by Spanish law.

Any dispute that arises or relates to the use of the WebOWow.com “Hot WholeSale”‘s Website or with said products will be subject to the non-exclusive jurisdiction of the Australian courts and tribunals of the province Melbourne Victoria.

If you are hiring as a consumer, nothing in this clause will affect the rights that are recognized by the current legislation, and you may choose to submit a claim to enforce your rights in relation to these Conditions before the Judge or Courts that correspond to your home.

14. Online dispute resolution platform

In compliance with the obligation of information to consumers established in Article 14 of Regulation (EU) 524/2013 on Resolution of Online Litigation in Consumer Matters WebOWow.com “Hot WholeSale” informs you that the European Commission provides an online dispute resolution platform that It is available at the following link:  https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES  and where you can put your claims to try to come up with a solution extrajudicial, if you reside in the EU.

15. Notifications

Occasionally, WebOWow.com “Hot WholeSale” may use your personal data to send notifications by email. These notifications will be made to inform about changes in the WebOWow.com “Hot WholeSale” services or products.

16. Commitment to quality with the WebOWow.com “Hot WholeSale” users. Comments and suggestions

Clients must bear in mind that WebOWow.com “Hot WholeSale” offers them a human capital, which is willing to help them in a personalized way. WebOWow.com “Hot WholeSale”‘s goal is the satisfaction of the WebOWow.com “Hot WholeSale” customers with the WebOWow.com “Hot WholeSale” products and to obtain the highest quality standards.

Your comments and suggestions will be welcomed. You can contact us through email at we@WebOWow.com “Hot WholeSale”